Return Policy

Return & Exchange Policy – shop.dreamweddinghub

Thank you for shopping at shop.dreamweddinghub! We strive to ensure you are completely satisfied with your purchase. If for any reason you are not happy, we’re here to help.

🛍️ Return Eligibility

• Items can be returned within 7 days of delivery.

• Products must be unused, unwashed, and in original packaging with all tags intact.

• Custom-made, personalized, or final-sale items are not eligible for return or exchange.

🔄 Exchange Policy

• Exchanges are accepted only for size issues or defective items.

• We will replace the item with the same or similar product of equal value.

• Exchange requests must be placed within 7 days of delivery.

🚫 Non-Returnable Items

• Customized or personalized items

• Accessories and hygiene-sensitive items (e.g., makeup kits, undergarments)

• Sale or discounted products

📦 How to Initiate a Return or Exchange

1. Email us at support@dreamweddinghub.com with your order number and reason for return.

2. Our team will verify and guide you through the next steps.

3. Customers are responsible for return shipping costs unless the item is defective or wrong.

💸 Refunds

• Once we receive and inspect your return, we will notify you of the status.

• If approved, refunds will be processed to your original payment method within 7–10 business days.